Contact Us

We welcome your messages — whether feedback, support requests, suggestions, or business inquiries. At Xembo, we believe in open communication and timely response.

How to Contact Us

Support / General Inquiries
Email: support@xembo.site
Please include “Xembo – Support” in your subject for quicker handling.

Developer & App Submission
Email: submissions@xembo.site
If you’re a developer wanting to list your app or collaborate, reach out here.

Business, Advertising & Media
Email: business@xembo.site
For partnership proposals, media requests, or promotional opportunities.

Social Media & Community
Connect with us on our social channels:

Twitter / X: @XemboApps
Facebook: Xembo Portal
Instagram: @xembo.site
Discord / Telegram: [Invite Link]

We share announcements, updates, and engage with our community there.

Contact / Feedback Form
On the website, visit our Contact or Support page, where you can fill out a form including:

Your name
Email address
Subject or reason
Message / details
Optional attachments (screenshots, logs, etc.)

What Helps Us Help You

To assist you efficiently, please include:

Full name and reply email
If relevant, your Xembo account or username
A clear description of the issue, question, or feedback
Device, OS, app version, browser, etc.
Error messages, screenshots, log files
Steps you took prior to the issue arising

These details let us understand and address your request faster.

Response Time & Priorities

We strive to respond within 24–72 hours (business days). For critical issues like site down, security vulnerabilities, or data loss, we aim to respond faster. Be sure to check your spam folder — sometimes our replies may land there.

Support Hours & Languages

Hours: Monday–Friday, 9:00 AM to 6:00 PM (local time)
Languages: We primarily support English; depending on demand, we may respond in other languages.

Privacy of Your Communication

When you contact us, the information you provide is used solely for handling your request, solving issues, or improving our services. We do not share those communications or personal details with third parties unless required by law. Please refer to our Privacy Policy for full details.

Feedback & Suggestions

We actively welcome suggestions — from new app ideas to platform improvements or usability features. You can submit feedback via the contact form or community channels. Many platform improvements emerge from user suggestions.